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FAQ

  • how long before my wig ships ?
    all ready to ship wigs will be sent out within 24 -48 hours after purchase. custom orders will need 2-3 weeks for processing and construction.
  • Is my deposit applied to final service costs?
    YES
  • how can i place a custom wig order ?
    Please refer to our "order custom wig" tab on the menu.
  • Can you make a wig with hair that i'm providing ?
    yes , hair must be new there is also a lace customizing fee applied to your wig costs. install not included.
  • Is hair included with services?
    unfortunately hair is not included in any service price, please refer to our lace and hair extension products.
  • do i need to come washed and blow dried ?
    NO! every service includes a complementary shampoo service.
  • Should i bring snacks to my hair appointment?
    this wont be necessary, we have a full spread of snacks and refreshements for all clients. Meals are available for purchase at our waterbury location.
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